FAQ

Standard shipping across Canada typically takes 5–12 business days after your order has been processed. Delivery times may vary slightly depending on your location and carrier.

We offer 30-day hassle-free returns on all unused items in original packaging. Refunds are processed within 3-5 business days of receiving your return.

Yes. We offer international shipping to select countries. Delivery times and shipping costs vary depending on the destination, and available options will be shown at checkout.

Once your order ships, you'll receive an email with a tracking number within 2 hours. You can also track your order by visiting the 'Order Tracking' page.

Yes. Every product on MapleFair is vetted for ethical manufacturing, sustainable materials, and fair labour practices. All imported goods meet our strict quality and ethics standards.

Orders can be modified or cancelled within 2 days of placing them. After that, we begin processing immediately to ensure fast shipping. Contact our support team at support@maplefair.ca for urgent changes.

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with 256-bit SSL encryption.